tried to unmute via rustadmin rcon tool, does not work, tried to install betterchatmute plugin and unmute... does not work... im waiting for a server restart, its my only hope...

unmute will only work for online players. remember mute happens with betterchate mute not with filter . it uses betterchat mute.
is player online that you trying to unmute?

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please post your config file . 

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NooBlet#1804 .add me on discord . we can have a direct chat there

yes he was online, i will try to ask him if its working after server restart later and will let you know, in the cnfig file all i have changed was exclude team chat, now i have set count to mute 0 as you have said that it should not mute players like that anymore... 

And the time to mute config setting . Wat is that set to

time to mute was default (300)

he is still muted even after restart...  i will try to uninstall it and will let you know after restart :( otherwise i have no idea how to make him talk again :( :D

plugins im using
admin radar
better chat
autobriadcast
raid tracker
reserved
nogivenotices
vanish

ive also added you on discord, my name is TomNXT

install this https://umod.org/plugins/better-chat-mute

then /unmute <name>or<id> when hes online
see what happens

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also did you try . in f1 console as authlevel 2 "owner" (not rcon)
chat.unmute thedude

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bc looking at code the mute runs from server command

 server.Command("mute", player.Id, $"{TimeToMute}s", $"{GetLang("MuteReason", player.Id)}");​

so he should have been unmuted , and using f1 chat.unmute must unmute him .
if it doesnt then something else is keeping him in that state

i also tried better chat mute before to get him unmuted, did not work, also typing chat.unmute (playername) into the console responded by saying "player unmuted" but he was still muted, however after that Plugin developer, Mr. NooBlet got in touch with me via discord and provided a custom plugin which helped me get the player unmuted, so case closed, thanks again.

 target.SetPlayerFlag(BasePlayer.PlayerFlags.ChatMute, false);

we forced unmute via playerflags