i try every command i set up but it doesn't seem to work at all.
i get the following error also

CustomChatCommands v2.1.2: Failed to load config file (is the config file corrupt?) (After parsing a value an unexpected character was encountered: ". Path 'Commands[4].Messages[0]', line 62, position 8.)

It's as said in the error, your config is invalid. Send us your config after editing it

{
  "Reset Cooldowns On New Map": true,
  "Reset Max Uses On New Map": true,
  "Reset Max Uses At Midnight": true,
  "Commands": [
    {
      "Command": "/info",
      "Messages": [
        "Before you play on the server make sure to check <color=#3D85C6> /info </color> out for the server rules!"
      ],
      "Permission": "",
      "ConsoleCmd": null,
      "UserID": 0,
      "Broadcast": false,
      "RconCmd": null,
      "Cooldown": 0.0,
      "MaxUses": 0
    },
    {
      "Command": "/clan",
      "Messages": [
        "Fore more info check <color=#3D85C6> /clan </color> out"
      ], 
      "Permission": "",
      "ConsoleCmd": null,
      "UserID": 0,
      "Broadcast": false,
      "RconCmd": null,
      "Cooldown": 30.0,
      "MaxUses": 0
    },
    {
      "Command": "/report",
      "Messages": [
        "If you have any issues/problems or want to report someone <color=#3D85C6> F7 or /report </color>"
      ], 
      "Permission": "",
      "ConsoleCmd": null,
      "UserID": 0,
      "Broadcast": false,
      "RconCmd": null,
      "Cooldown": 0.0,
      "MaxUses": 0
    },
    {
      "Command": "/help",
      "Messages": [
        "for help Discord invite: <color=#3D85C6> ? </color>"
      ],
      "Permission": "",
      "ConsoleCmd": null,
      "UserID": 0,
      "Broadcast": false,
      "RconCmd": null,
      "Cooldown": 0.0,
      "MaxUses": 0
    },
    {
      "Command": "/commands",
      "Messages": [
        "<color=#3D85C6> /info </color>"
        "<color=#3D85C6> /clan </color>"
        "<color=#3D85C6> /help </color>"
        "<color=#3D85C6> /kit </color"
      ],
      "Permission": "",
      "ConsoleCmd": [
        "null"
      ],
      "UserID": 0,
      "Broadcast": false,
      "RconCmd": [
        ""
      ],
      "Cooldown": 0.0,
      "MaxUses": 0
    }
  ]
}​

This is my config file