I'm unsure if this is the right place to post my issue, but I must remove the physical backpack from the player's backpack slot to resolve it. I don't have any plugins that control the physical backpack.
this is the error I got from the console
xxx.xxx.xx.xx:xxxxxx /xxxxxxxxxx/xxxxxx disconnecting: Object reference not set to an instance of an object. at %55f82857e5ca442cd75ed2b55d0557d513576a82.%127a1f2d3f2de5d208a7fe4bcece005d7bb40b6d (%183ae511009a32ca4bb38d6a9e2181ce08695f1a %1e23de3a49351e65c991dc07e97342b28647d8bd) [0x00000] in <00000000000000000000000000000000>:0 at %7157fadb85b33623de2034a65bc857a88d3f36b3.%127a1f2d3f2de5d208a7fe4bcece005d7bb40b6d (%183ae511009a32ca4bb38d6a9e2181ce08695f1a %1e23de3a49351e65c991dc07e97342b28647d8bd, %55f82857e5ca442cd75ed2b55d0557d513576a82 %d89c26b16e613b74c83a6e990579caddc2b81b6e, System.Boolean %973972e215d024c9768d427578982c228cf181f3) [0x00000] in <00000000000000000000000000000000>:0 at %a4b473813b8048d6030fc6c1a46e0de2d2e722a4.%127a1f2d3f2de5d208a7fe4bcece005d7bb40b6d (%f6da8eaec241a2f2f35becf3c6de2f74e6ede5de %e4e30e8312be4740fe2bdee0ed88fec1e76422b2) [0x00000] in <00000000000000000000000000000000>:0 at PlayerInventory.%127a1f2d3f2de5d208a7fe4bcece005d7bb40b6d (%e72b64fbe0eb3002bb07bd6318a557735ef0648c %de4c3f398440bd422478dee04b9e6f76b02d1a06) [0x00000] in <00000000000000000000000000000000>:0 at BasePlayer.%127a1f2d3f2de5d208a7fe4bcece005d7bb40b6d (BaseNetworkable+%7e71e6b1c5ec5f4826fd5a9baac2f84395c0bf97 %8aae8f0e2e18faf114aa6973f930a7d26d28a37f) [0x00000] in <00000000000000000000000000000000>:0 at BaseNetworkable.%067e5bbe660ae3dc4f2b61c98d633b07ad48c2f5 (%ea34a45fd6eaaf836754e0a61f97fe9dd13c274a %be5c1a06890d688cdc836284ae4cdc2c8b7ecfdf) [0x00000] in <00000000000000000000000000000000>:0 at Client.%8fe0d6df4c964e4f6804d49dc6dd962f62dd484e (%ea34a45fd6eaaf836754e0a61f97fe9dd13c274a %8aae8f0e2e18faf114aa6973f930a7d26d28a37f, System.Int64 %397343d7932b6098bc325d9e7a3e518163009be7) [0x00000] in <00000000000000000000000000000000>:0 at Client.%dd361683e1adc22c299275981dbcf71f069f9968 (%a3de95091867c6e0394859316ac9faacc34690e4 %c59221ae3dbccf382f2c35e1bfbce50d665a857b) [0x00000] in <00000000000000000000000000000000>:0 at %59e938bbdd008c8a6b4535d208abe680dbddf4dd.%a565c23271a56bd4811271b15c3418f4aa81b46d (%135e19e9c67994393e829aec8d2d898eb06887d9 %8eedd4816eef8382d77bfc7088421e8b95f25e00) [0x00000] in <00000000000000000000000000000000>:0 at %1c413b615ff3c2561906c24fbfdca378134c0875.%4a50c65db12886e32858a8ae23b9e49ef600b1fb () [0x00000] in <00000000000000000000000000000000>:0 at Client.Update () [0x00000] in <00000000000000000000000000000000>:0