I've had a few players using cloud gaming services like GeForce Now which causes them to show up as using a VPN.
Has anyone figured out a way to be able to whitelist cloud gaming services like GeForce Now?

A whitelist would probably be ideal, but ultimately that might be something that would need to be addressed with the API provider.

If you enable DEBUG mode in the configuration, then you will see the ISP that's being blocked.  You can then use the "wisp" command to white-list that ISP.

Calytic

If you enable DEBUG mode in the configuration, then you will see the ISP that's being blocked.  You can then use the "wisp" command to white-list that ISP.

Thanks for this. I'll try that. They were able to connect when not using GeForce Now so hopefully it's related specifically at the service level.

Merged post

Hey Calytic - 

I did what you suggested and discovered GeForce Now is "NVIDIA-NET".
I did a "wisp NVIDIA-NET" and asked them to connect again and they couldn't connect.

Any ideas or maybe I did something incorrect? I've been seeing more and more people starting to connect this way. Thanks!

(20:07:23) | [VPN Block] {"ip":"<ip address>","countryCode":"US","countryName":"United States","asn":11414,"isp":"NVIDIA-NET","block":1,"hostname":"<ip address>"}
(20:07:23) | [VPN Block] solo (<steam id>/<ip address>) is trying to connect from proxy VPN/ISP 11414​