Tebex crashing the server

Tebex crashed my server twice in a row today after these messages in console:

 

(21:48:50) | [Tebex] Request Timeout from Tebex API. Please try again later.
(21:49:01) | [Tebex] Could not gracefully handle error response.
(21:49:01) | [Tebex] Response from remote <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="robots" content="noindex,nofollow,noarchive" />
<title>An Error Occurred: Content Too Large</title>
<link rel="icon" href="data:image/svg+xml,<svg xmlns=%22http://www.w3.org/2000/svg%22 viewBox=%220 0 128 128%22><text y=%221.2em%22 font-size=%2296%22>❌</text></svg>">
<style>body { background-color: #fff; color: #222; font: 16px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; margin: 0; }
.container { margin: 30px; max-width: 600px; }
h1 { color: #dc3545; font-size: 24px; }
h2 { font-size: 18px; }</style>
</head>
<body>
<div class="container">
<h1>Oops! An Error Occurred</h1>
<h2>The server returned a "413 Content Too Large".</h2>

<p>
Something is broken. Please let us know what you were doing when this error occurred.
We will fix it as soon as possible. Sorry for any inconvenience caused.
</p>
</div>
</body>
</html>
(21:49:01) | [Tebex] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue () [0x002b3] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonTextReader.Read () [0x0004c] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonReader.ReadAndMoveToContent () [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonContract contract, System.Boolean hasConverter) [0x00043] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x000d9] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonSerializer.DeserializeInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00053] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonSerializer.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject (System.String value, System.Type type, Newtonsoft.Json.JsonSerializerSettings settings) [0x0002d] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value, Newtonsoft.Json.JsonSerializerSettings settings) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Oxide.Plugins.TebexOxideAdapter+<>c__DisplayClass10_0.<MakeWebRequest>b__0 (System.Int32 code, System.String response) [0x001f2] in <8111f6b57f314a249bdd2be4f931acf3>:0
(21:49:04) | [Tebex] Could not gracefully handle error response.
(21:49:04) | [Tebex] Response from remote <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="robots" content="noindex,nofollow,noarchive" />
<title>An Error Occurred: Content Too Large</title>
<link rel="icon" href="data:image/svg+xml,<svg xmlns=%22http://www.w3.org/2000/svg%22 viewBox=%220 0 128 128%22><text y=%221.2em%22 font-size=%2296%22>❌</text></svg>">
<style>body { background-color: #fff; color: #222; font: 16px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; margin: 0; }
.container { margin: 30px; max-width: 600px; }
h1 { color: #dc3545; font-size: 24px; }
h2 { font-size: 18px; }</style>
</head>
<body>
<div class="container">
<h1>Oops! An Error Occurred</h1>
<h2>The server returned a "413 Content Too Large".</h2>

<p>
Something is broken. Please let us know what you were doing when this error occurred.
We will fix it as soon as possible. Sorry for any inconvenience caused.
</p>
</div>
</body>
</html>
(21:49:04) | [Tebex] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue () [0x002b3] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonTextReader.Read () [0x0004c] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonReader.ReadAndMoveToContent () [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonContract contract, System.Boolean hasConverter) [0x00043] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x000d9] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonSerializer.DeserializeInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00053] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonSerializer.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject (System.String value, System.Type type, Newtonsoft.Json.JsonSerializerSettings settings) [0x0002d] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value, Newtonsoft.Json.JsonSerializerSettings settings) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Oxide.Plugins.TebexOxideAdapter+<>c__DisplayClass10_0.<MakeWebRequest>b__0 (System.Int32 code, System.String response) [0x001f2] in <8111f6b57f314a249bdd2be4f931acf3>:0
(21:49:09) | [Tebex] Could not gracefully handle error response.
(21:49:09) | [Tebex] Response from remote <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="robots" content="noindex,nofollow,noarchive" />
<title>An Error Occurred: Content Too Large</title>
<link rel="icon" href="data:image/svg+xml,<svg xmlns=%22http://www.w3.org/2000/svg%22 viewBox=%220 0 128 128%22><text y=%221.2em%22 font-size=%2296%22>❌</text></svg>">
<style>body { background-color: #fff; color: #222; font: 16px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; margin: 0; }
.container { margin: 30px; max-width: 600px; }
h1 { color: #dc3545; font-size: 24px; }
h2 { font-size: 18px; }</style>
</head>
<body>
<div class="container">
<h1>Oops! An Error Occurred</h1>
<h2>The server returned a "413 Content Too Large".</h2>

<p>
Something is broken. Please let us know what you were doing when this error occurred.
We will fix it as soon as possible. Sorry for any inconvenience caused.
</p>
</div>
</body>
</html>
(21:49:09) | [Tebex] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue () [0x002b3] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonTextReader.Read () [0x0004c] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonReader.ReadAndMoveToContent () [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonContract contract, System.Boolean hasConverter) [0x00043] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x000d9] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonSerializer.DeserializeInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00053] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonSerializer.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject (System.String value, System.Type type, Newtonsoft.Json.JsonSerializerSettings settings) [0x0002d] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value, Newtonsoft.Json.JsonSerializerSettings settings) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Oxide.Plugins.TebexOxideAdapter+<>c__DisplayClass10_0.<MakeWebRequest>b__0 (System.Int32 code, System.String response) [0x001f2] in <8111f6b57f314a249bdd2be4f931acf3>:0
(21:49:18) | [Tebex] Could not gracefully handle error response.
(21:49:18) | [Tebex] Response from remote <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="robots" content="noindex,nofollow,noarchive" />
<title>An Error Occurred: Content Too Large</title>
<link rel="icon" href="data:image/svg+xml,<svg xmlns=%22http://www.w3.org/2000/svg%22 viewBox=%220 0 128 128%22><text y=%221.2em%22 font-size=%2296%22>❌</text></svg>">
<style>body { background-color: #fff; color: #222; font: 16px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; margin: 0; }
.container { margin: 30px; max-width: 600px; }
h1 { color: #dc3545; font-size: 24px; }
h2 { font-size: 18px; }</style>
</head>
<body>
<div class="container">
<h1>Oops! An Error Occurred</h1>
<h2>The server returned a "413 Content Too Large".</h2>

<p>
Something is broken. Please let us know what you were doing when this error occurred.
We will fix it as soon as possible. Sorry for any inconvenience caused.
</p>
</div>
</body>
</html>
(21:49:18) | [Tebex] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue () [0x002b3] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonTextReader.Read () [0x0004c] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonReader.ReadAndMoveToContent () [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonContract contract, System.Boolean hasConverter) [0x00043] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x000d9] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonSerializer.DeserializeInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00053] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonSerializer.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject (System.String value, System.Type type, Newtonsoft.Json.JsonSerializerSettings settings) [0x0002d] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value, Newtonsoft.Json.JsonSerializerSettings settings) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value) [0x00000] in <271c58b7a8684db5a2c92be17a81f252>:0
at Oxide.Plugins.TebexOxideAdapter+<>c__DisplayClass10_0.<MakeWebRequest>b__0 (System.Int32 code, System.String response) [0x001f2] in <8111f6b57f314a249bdd2be4f931acf3>:0
(21:49:19) | Saved 145,947 ents, cache(0.77), write(0.09), disk(0.04).
(21:49:19) | Saving complete
(21:49:30) | [Tebex] Internal Server Error from Tebex API. Please try again later. Error details follow below.
(21:49:30) | [Tebex]
(21:53:49) | []

same happened for us....I've disabled the Tebex plugin for the time being. I may need to look into an alternative.
These issues seems to coincide with the last Rust server & oxide update

I just switched to RCON for now

Yeah gonna try that too. Support looks limited to "send us an email and we might get back to you in 3 days or so"

v36fGdXQn1yzbtD.jpg snaplatack

I just switched to RCON for now

what do you mean switch to RCON for now? I'm going to remove Tebex.cs until they fix this. 



Merged post

tebex just crashed my server same spammed messages
ZkillahZ

what do you mean switch to RCON for now? I'm going to remove Tebex.cs until they fix this. 



Merged post

tebex just crashed my server same spammed messages

You can Use RCON on tebex rather than the plugin. just unlink the server and set up a new one as RCON instead

Hey there! We are aware of the issue and have a workaround available. This is related to the plugin's automatic error reporting. You can disable this by changing AutoReportingEnabled to false in oxide/config/Tebex.json. We'll have an update available soon that will resolve this problem for good.