uMod - Server freezing and all players kicked for flooding - Tebex

Posted 6 years ago

Last updated 6 years ago

My server have started to freeze for a few seconds and kick everyone for packet flooding.. I've checked the last 3 freezes and right before it happen Tebex execute their commands..

18:15 [Warning] [Tebex Donate] Attempting to log all stored connection events...
18:15 [Warning] [Tebex Donate] Attempting to process commands in the queue...
18:15 [Warning] [Tebex Donate] There are no online commands that need to be processed!
18:15 [Warning] [Tebex Donate] Successfully logged all stored connection events!
18:15 [Info] [Better Chat] [Loyal] [VIP+] Gustav Ahr | (/3: lag :D
18:15 [Info] [Better Chat] [Loyal] rikardrules: lag
18:15 [Info] [Better Chat] [Regular] Xeno: lag

20:14 [Warning] [Tebex Donate] Attempting to log all stored connection events...
20:14 [Warning] [Tebex Donate] Successfully logged all stored connection events!
20:15 [Warning] [Tebex Donate] Attempting to process commands in the queue...
20:15 [Warning] [Tebex Donate] There are no online commands that need to be processed!
20:15 [Info] [Better Chat] [Settled] Gnagster Jaffar byn!: WOW

After the last comments "lag" and "WOW" everyone got kicked for flooding..

Posted 6 years ago

Last updated 6 years ago

same thing happend to me

I've had many issues with this plugin, such as the plugin crashing and kicking all the players off the server and the discord bot not working even after refreshng it. the developers need to look into it.

Posted 6 years ago

Last updated 6 years ago

Hey there.

Thank you for the comment.

Can you please contact Tebex support (https://www.tebex.io/contact-us) with all relevant logs so that we can investigate and the information sent to the right developer? These forums aren't always monitored so you will get a much faster response via our webform. Thank you!

Kind regards

Posted 6 years ago

Last updated 6 years ago

Link not working, or is broken. It's really hard to get active support from Tebex as it's all Q&A / Forum based.

Merged post

It keeps happening. Could it be my server being slow? I have 4 threads of my i7 4770k attached to each server (running a total of 2).

I have 300 mbps in upload so therefor network can be excluded as an suspect.

It happend now again kicking everyone from my server when it executes the commands, I've sent a mail to tebex.io days ago but I dont know if any good answer will arrive any time soon.

19:36 [Warning] [Tebex Donate] Attempting to process commands in the queue...
19:36 [Warning] [Tebex Donate] There are no online commands that need to be processed!
19:36 [Info] [Better Chat] [Pro] Zuzu: LAGY
19:37 [Warning] [Tebex Donate] Attempting to process commands in the queue...
19:37 [Warning] [Tebex Donate] There are no online commands that need to be processed!

It's really sad as I don't want to disable this plugin. Tebex.io is kinda the only option now as Sdonate have been offline since months ago and gpay.io is really limited and dont have the same features as tebex.io..

Anyone else having the same or similar issues?

Merged post

I have around 700 average server FPS on each server when they have 2 cores (4 threads) each. So I don't think it's hardware related either. I have both servers on a separate SSD disk.

Posted 6 years ago

Last updated 6 years ago

Hey there.

Apologies for the broken link, we have just updated to a new website. The correct link is https://www.tebex.io/contact or email [email protected].

As an update for you, we have forwarded the above logs to the developer who made the plugin and we hope to hear back soon with more information or a fix for you.

Kind regards

Merged post

Hey there.

We have had our developer look at this and some tweaks have been made. An updated plugin has just been released!

If you can try the new release of the plugin, and let us know if you continue to have problems, we will be appreciative.

Kind regards

Posted 6 years ago

Last updated 6 years ago

Also had to remove tebex plugin from servers, either caused a restart or kicked everyone. Having to use rcon which is probably way more efficient as the plugin makes request to the server all the time rather than being pushed new commands.

Posted 6 years ago

Last updated 6 years ago

Yeah Tebex are not that great, when you contact them they just say they will contact there developer in other words they do nothing about it.

Posted 6 years ago

Last updated 6 years ago

Hey there.

We would just like to reassure everyone that we are actively working on resolving the issues that have been reported. After receiving reports of the issue, we have released an updated plugin (5 days ago) and are continuing to look into any problems that are reported.

If there are any further console logs or reports, please feel free to email them to [email protected] and we will do our best to identify the cause and resolve the errors.

Kind regards

Posted 6 years ago

Last updated 6 years ago

TebexSupport
Hey there.

We would just like to reassure everyone that we are actively working on resolving the issues that have been reported. After receiving reports of the issue, we have released an updated plugin (5 days ago) and are continuing to look into any problems that are reported.

If there are any further console logs or reports, please feel free to email them to [email protected] and we will do our best to identify the cause and resolve the errors.

Kind regards

last update was 2 months ago v1.6.0

Posted 6 years ago

Last updated 6 years ago

#10

Hi Lukeyy.

Apologies, it looks like the info isn't updated on uMod. I'll see what I can do about getting the info on this page updated to the current version.

In the meantime, all of our plugins are located in the control panel of your Tebex account. You can download 1.6.1 which we released on Jan 28, 2020 under the plugins tab here: https://server.tebex.io/plugins.

Kind regards

Posted 6 years ago

Last updated 6 years ago

#11

TebexSupport
In the meantime, all of our plugins are located in the control panel of your Tebex account. You can download 1.6.1 which we released on Jan 28, 2020 under the plugins tab here: https://server.tebex.io/plugins.

Might want to get that updated here to avoid the plugin being marked as unmaintained. ;)

Posted 6 years ago

Last updated 6 years ago

#12

The latest release, 1.6.1 has now been updated on uMod.

Posted 6 years ago

Last updated 6 years ago

#13

1.6.1 is still packet flooding on my server, update made no difference.

Posted 6 years ago

Last updated 6 years ago

#14

TVXtra
1.6.1 is still packet flooding on my server, update made no difference.

yeah people are still getting kicked to packet loss

Posted 6 years ago

Last updated 6 years ago

#15

rather than sending the commands via the plugin - would it make sense if they send them via webrcon, rcon commands would certainly work a lot faster than checking every 30 seconds?

at the moment this plugins rip, it's a good plugin but not worth loosing a playerbase over.

Merged post

turns out we can use rcon commands rather than the plugin, life is good again - switched to using than rather than the plugin.