Panel not showing when players connect
the info panel is not displayed when connecting. the menu is not displayed in the chat
Have you tried typing /info to see if it pops up at all first?
Sounds like you are using an old version of the plugin, please update.
5d35f1495da0a.jpg FastBurst
Have you tried typing /info to see if it pops up at all first?

Yes. in / info is displayed. but when connected, no

grada

Yes. in / info is displayed. but when connected, no

I have a new version

5e13a8d5b2bc5.jpg Wulf
Sounds like you are using an old version of the plugin, please update.

I have a new version

Are you using the Plugins Loading Messages or Simple Rules? I know with those, they like to override the Server Info and keeps it from displaying.
5d35f1495da0a.jpg FastBurst
Are you using the Plugins Loading Messages or Simple Rules? I know with those, they like to override the Server Info and keeps it from displaying.
No? I do not see how they would. They aren't stopping a GUI from displaying.
Have you tried disabling all the other plugins and seeing if you still have the issue? That would be one of hte first steps in troubleshooting. 
5d35f1495da0a.jpg FastBurst
Have you tried disabling all the other plugins and seeing if you still have the issue? That would be one of hte first steps in troubleshooting. 

I created a local server and moved the plugin and config there. I go in and the window doesn't pop up.

When you did that, delete your config and leave the default one to generate and see what happens. If it pops up with the default generated one, it is your config.

Merged post

line: 226 your URL is not right you have this "Url": "https://i.ibb.co/yhTpB68/gradient-tsvetnoj-ottenki-140497-1920x1080.jpghttps://i.ibb.co/TRZ4SVD/1.png", thats not a valid URL

Merged post

I suspect that is your issue on why its not loading.

Merged post

When I use your config file and corrected the line 226 and run the server it works for me

https://i.imgur.com/y48jnKx.png