File does not exist

I do the whole setup /kit add starter  copy inventory set it for two uses with a cooldown, save it.  But when my players or myself goes to redeem it we get error message "File does not exist"  I can do /kit delete starter and it deletes it.  Also under permissions for "default" which is players, it only shows admin. If it is only for admin I should be able to redeem it as an admin.

I'm also having this issue. I can create a kit but i can not redeem them with an error saying "File Does Not Exist" any thoughts or fixes would much appreciated. I do not utilize any other "kit" plugins but do use copypaste plugin for my raidable bases