Kits not working with copypaste

Iv had users tell me that they can't claim kits.

Iv checked this and it says that the kit "doesn't exist" even tho that in the files it does.

Im not sure if copypaste stops the use of kits or if both plugins use the same coding in some way.

If someone could help that would be great :)

https://imgur.com/a/37BrkEd

Ahh so I'm not the only one then!