Hi,

I have a issue where a player was banned. I unbanned him remove his id from the ban group but still keeps kicking the player when he connects.
His ban was a IP ban through RustAdmin where I removed him also from the ban list. Also deleted his ip from the config file.
I searched every place where i thought his id or ip could be in but when I unload ServerArmour he can connect.

@slaapzak could you please see if the new version solves your issue?

Hi Pho3niX90,

This did not resolved the issue. the player was kicked again. I am more happy if we can connect that you can troubleshoot on the server if that will help.

Do you have any errors in the log?

No i dont, This is what I found  based on his steamid when i look in the data folder. Obivious reason some data has been replaced with *

{
  "steamid": "765611981317****",
  "communityvisibilitystate": 3,
  "steamLevel": 7,
  "bloodyScriptsCount": 0,
  "lendersteamid": "0",
  "lenderSteamData": {
    "CommunityBanned": 0,
    "VACBanned": 0,
    "NumberOfVACBans": 0,
    "DaysSinceLastBan": 0,
    "NumberOfGameBans": 0,
    "EconomyBan": "none",
    "BansLastCheckUTC": "1990-04-24 00:00:00"
  },
  "username": "Johan ***********",
  "steamData": {
    "CommunityBanned": 0,
    "VACBanned": 0,
    "NumberOfVACBans": 0,
    "DaysSinceLastBan": 0,
    "NumberOfGameBans": 0,
    "EconomyBan": "none",
    "BansLastCheckUTC": "2020-06-05 17:57:35"
  },
  "lenderBanned": false,
  "serverBanCount": 2,
  "cacheTimestamp": 1591379858,
  "lastConnected": 1591379858,
  "lenderServerBanCount": 0,
  "ipRating": 0.31499999761581421,
  "serverBanData": [{
      "banId": "6b8359a74cbec0402f8b261461241af1",
      "adminSteamId": "7656119801614****",
      "serverName": "[NL/EU]21/4 Slaapbrigade x5 sulfur x2.5|Beginner Friendly",
      "serverIp": "176.62.195.225",
      "reason": "Voor het misbruiken van een TP bug",
      "date": "2020-04-23 20:22:00",
      "banUntil": null,
      "isAimbot": false,
      "isHack": false,
      "isEspHack": false,
      "isScript": false,
      "isCheat": false,
      "isToxic": false,
      "isInsult": false,
      "isPing": false,
      "isRacism": false
    },
    {
      "banId": "50268044bfe7cf4ef8ca8fd373f1c8ee",
      "adminSteamId": "7656119801614****",
      "serverName": "[NL/EU]Slaapbrigade Staging Server",
      "serverIp": "176.62.195.231",
      "reason": "Banned IP (Voor het misbruiken van een TP bug)",
      "date": "2020-04-24 20:46:00",
      "banUntil": null,
      "isAimbot": false,
      "isHack": false,
      "isEspHack": false,
      "isScript": false,
      "isCheat": false,
      "isToxic": false,
      "isInsult": false,
      "isPing": false,
      "isRacism": false
    }
  ]
}​

I got this from another user which was unbanned.

[Server Armour] Player xxxxxx was kicked for `Banned IP (After several warning not complying to rules)`
[Server Armour] Printing to chat.
[Server Armour] Player 76561198065775xxx is at steam level -1
[Server Armour] Player xxxxxx was kicked for `Banned IP (After several warning not complying to rules)`
[Server Armour] Printing to chat.
[Server Armour] Player 7656119806577xxx is at steam level -1

HI 

Is this still an issue? 

From what I see above, this isn;t SA kicking people, as it does not have a IP ban feature due to the fact that it can get out of hand. What this seems like is that they are banned in another tool *rustadmin, battlemetrics, native ban etc*, you will have to clear it there first.