Discord commands not communicating with the server

Is anyone else able to run the commands from a discord text channel such as !mute !ban etc we're unsuccessful for some reason even though our config is correct from our knowledge we've even stripped the server of all other plugins that operate through discord could someone be of assistance with this please otherwise we're just going to have to use another plugin or have our dev make us a personal one and quite frankly i enjoy using this one. 

FYI the API key is fake

{
  "CustomLoggingKeywords": [],
  "FilterWords": ["badword1", "badword2"],
  "FilteredWord": "<censored>",
  "LogExcludeGroups": [""],
  "LogExcludePerms": [""],
  "Apikey": "NzQxMDEyMzc5Njg4NzYzNDMz.XyxXjJFmInByAK8zwryvzmxU",
  "AutoReloadPlugin": true,
  "AutoReloadTime": 901,
  "EnableBotStatus": true,
  "GameChatIconSteamID": 76561 # # # # # # # # # # # #,
  "GameChatTag": "[Discord]:",
  "GameChatTagColor": "#FFE400",
  "GameChatNameColor": "#55aaff",
  "GameChatTextColor": "#ffffff",
  "LogChat": true,
  "LogJoinQuits": true,
  "LogDeaths": true,
  "LogVehicleSpawns": true,
  "LogCrateDrops": true,
  "LogUserGroups": true,
  "LogPermissions": true,
  "LogKickBans": true,
  "LogNameChanges": true,
  "LogServerCommands": true,
  "LogServerMessages": false,
  "LogF7Reports": true,
  "LogTeams": false,
  "LogRCON": true,
  "LogPluginAdminHammer": true,
  "LogPluginAdminRadar": false,
  "LogPluginBetterChatMute": true,
  "LogPluginClans": true,
  "LogPluginDiscordAuth": true,
  "LogPluginPrivateMessages": true,
  "LogPluginRaidableBases": false,
  "LogPluginSignArtist": true,
  "LogPluginVanish": false,
  "EnableCustomLogging": false,
  "ReportCommand": "",
  "Commandprefix": "/",
  "Channels": [{
    "Channelid": "742095792247930911",
    "perms": ["msg_chat"]
  }, {
    "Channelid": "742095792247930911",
    "perms": ["msg_teamchat"]
  }, {
    "Channelid": "742095792247930911",
    "perms": ["msg_gesture"]
  }, {
    "Channelid": "742096553300328479",
    "perms": ["msg_quit"]
  }, {
    "Channelid": "742107989380562975",
    "perms": ["msg_join"]
  }, {
    "Channelid": "742096553300328479",
    "perms": ["msg_joinlog"]
  }, {
    "Channelid": "742107989380562975",
    "perms": ["msg_quit"]
  }, {
    "Channelid": "742103749262311466",
    "perms": ["msg_serverinit"]
  }, {
    "Channelid": "743942057441099828",
    "perms": ["msg_helispawn"]
  }, {
    "Channelid": "743942057441099828",
    "perms": ["msg_bradleyspawn"]
  }, {
    "Channelid": "743942057441099828",
    "perms": ["msg_chinookspawn"]
  }, {
    "Channelid": "743942057441099828",
    "perms": ["msg_planespawn"]
  }, {
    "Channelid": "743942057441099828",
    "perms": ["msg_shipspawn"]
  }, {
    "Channelid": "743949216346538055",
    "perms": ["death_pvp"]
  }, {
    "Channelid": "743949216346538055",
    "perms": ["death_npc"]
  }, {
    "Channelid": "743949216346538055",
    "perms": ["death_animal"]
  }, {
    "Channelid": "743949216346538055",
    "perms": ["death_vehicle"]
  }, {
    "Channelid": "742096348333211669",
    "perms": ["game_bug"]
  }, {
    "Channelid": "743942057441099828",
    "perms": ["log_supplydrop"]
  }, {
    "Channelid": "",
    "perms": [""]
  }, {
    "Channelid": "742096348333211669",
    "perms": ["log_f7reports"]
  }, {
    "Channelid": "743960519785840650",
    "perms": ["log_kicks"]
  }, {
    "Channelid": "743960519785840650",
    "perms": ["log_bans"]
  }, {
    "Channelid": "743942057441099828",
    "perms": ["log_cratedrop"]
  }, {
    "Channelid": "743942057441099828",
    "perms": ["log_supplydrop"]
  }, {
    "Channelid": "742098142933024818",
    "perms": ["log_groups"]
  }, {
    "Channelid": "742097148094578738",
    "perms": ["log_perms"]
  }, {
    "Channelid": "742097350365020270",
    "perms": ["log_notes"]
  }, {
    "Channelid": "742105819352662068",
    "perms": ["log_namechange"]
  }, {
    "Channelid": "743957215580389506",
    "perms": ["plugin_adminhammer"]
  }, {
    "Channelid": "",
    "perms": ["plugin_adminradar"]
  }, {
    "Channelid": "743960519785840650",
    "perms": ["plugin_betterchatmute"]
  }, {
    "Channelid": "760262280704688148",
    "perms": ["plugin_clans"]
  }, {
    "Channelid": "742095792247930911",
    "perms": ["plugin_clanchat"]
  }, {
    "Channelid": "742106434447212649",
    "perms": ["plugin_discordauth"]
  }, {
    "Channelid": "742095792247930911",
    "perms": ["plugin_privatemessages"]
  }, {
    "Channelid": "742099804737241089",
    "perms": ["plugin_signartist"]
  }, {
    "Channelid": "",
    "perms": ["plugin_vanish"]
  }, {
    "Channelid": "743960519785840650",
    "perms": ["msg_mute"]
  }, {
    "Channelid": "742251711720194108",
    "perms": ["cmd_allow", "cmd_ban", "cmd_unban", "cmd_timeban", "cmd_kick", "cmd_players", "cmd_mute", "cmd_unmute"]
  }],
  "Commandroles": {
    "players": [],
    "ban": ["[C.E.O.]", "[E.D.]", "[D.O.P.]", "[D.O.I.]", "[D.O.P.R.]", "[D.O.A.]", "[Supervisor]", "[Advisor]", "[Division Leader]", "[Sector Lead]", "[Head Admin]", "[Senior Admin]", "[Admin]"],
    "unban": ["[C.E.O.]", "[E.D.]", "[D.O.P.]", "[D.O.I.]", "[D.O.P.R.]", "[D.O.A.]", "[Supervisor]", "[Advisor]", "[Division Leader]", "[Sector Lead]", "[Head Admin]", "[Senior Admin]", "[Admin]"],
    "timeban": ["[C.E.O.]", "[E.D.]", "[D.O.P.]", "[D.O.I.]", "[D.O.P.R.]", "[D.O.A.]", "[Supervisor]", "[Advisor]", "[Division Leader]", "[Sector Lead]", "[Head Admin]", "[Senior Admin]", "[Admin]"],
    "kick": ["[C.E.O.]", "[E.D.]", "[D.O.P.]", "[D.O.I.]", "[D.O.P.R.]", "[D.O.A.]", "[Supervisor]", "[Advisor]", "[Division Leader]", "[Sector Lead]", "[Head Admin]", "[Senior Admin]", "[Admin]"],
    "mute": ["[C.E.O.]", "[E.D.]", "[D.O.P.]", "[D.O.I.]", "[D.O.P.R.]", "[D.O.A.]", "[Supervisor]", "[Advisor]", "[Division Leader]", "[Sector Lead]", "[Head Admin]", "[Senior Admin]", "[Admin]", "[Head Moderator]", "[Senior Moderator]", "[Moderator]", "[T.M.1.]", "[T.M.2.]", "[T.M.3.]", "TEST"],
    "unmute": ["[C.E.O.]", "[E.D.]", "[D.O.P.]", "[D.O.I.]", "[D.O.P.R.]", "[D.O.A.]", "[Supervisor]", "[Advisor]", "[Division Leader]", "[Sector Lead]", "[Head Admin]", "[Senior Admin]", "[Admin]", "[Head Moderator]", "[Senior Moderator]", "[Moderator]", "[T.M.1.]", "[T.M.2.]", "[T.M.3.]", "TEST"]
  }
}
{
    "Channelid": "743960519785840650",
    "perms": ["log_kicks"]
  }, {
    "Channelid": "743960519785840650",
    "perms": ["log_bans"]
  },

^ this is redundant.... don't do this in configs.

Proper:

  {
    "Channelid": "743960519785840650",
    "perms": ["log_kicks", "log_bans"]
   },

Do that for all your channels. That's where you start your troubleshooting journey.

You also have an empty Channelid for Vanish... and AdminRadar... and an empty channelid and perms block... this config is sloppy AF.

I'm honestly surprised the plugin even loads.