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Steam Status "AuthTicketCanceled"
Posted 6 years ago
#1
Hey, ive got a server running on a dedicated server;
Its has this speed net, (yes this is my second line at home) I have two.

9438159739.png

But I got this a couple of times, it is accessible for my mates but seems when random people join off server list it says this...
steam status "authticketcanceled"

Any help?
Posted 6 years ago
#2

I think it just means they left? Like, they were loading in and they canceled it.

Kicking IP:63317/STEAMID/[bread] bubba chubba (Steam Status "AuthTicketCanceled")

I could be wrong. I'm curious what other people know about the AuthTicketCanceled.

Posted 6 years ago
Last updated 6 years ago
#3
It happens when the server loses connection with the Steam server, and in my experience this is nearly always because of a short network outage on my end. And yes, my ISP is also Virgin UK! It's fast but unstable.

Merged post

If you see it happening to a single player as soon as they join then it's more likely some issue on their end, they can usually rejoin if they try again.
Posted 6 years ago
#4

I got more info:

a player on my server tried joining three times and they get the authticketcancelled error each time. They're on wi-fi, but they said they don't experience this in any other games. I updated steam and oxide, which were already up to date out of desperation and when it loaded back up they could join. I guess they're not cancelling it themselves. I wonder if it's purely connection based.

Posted 6 years ago
#5
Every time I've seen this happen it's been due to an outage with the Steam authentication servers. The Rust server won't allow a client to complete connecting without receiving the auth ticket from Steam's end. When that's not working, clients can't connect but players already in game are unaffected (unless they try to reconnect), and it affects connection to all Rust servers when they're down.

You can follow the feed from @SteamStatus on Twitter or check their site at steamstat.us to monitor the status of the Steam Connection Manager servers that affect this.