As the title says, I'm not sure what is going on to be honest. I am fully upto date with the most recent version and i have had the rewards set for months now but for some reason, the reward does not get issued sometimes. I think there could be an issue somewhere unless I am completely missing something.

Here is my config example of my easy cfg:

{
"Difficulty (0 = easy, 1 = medium, 2 = hard, 3 = expert, 4 = nightmare)": 0,
"Advanced Protection Radius": {
"Buyable Events": 50,
"Maintained Events": 50,
"Manual Events": 50,
"Scheduled Events": 50
},
"Advanced Setup Settings": {
"Amount Of Entities To Spawn Per Batch": 1,
"Amount Of Entities To Despawn Per Batch": 10,
"Height Adjustment Applied To This Paste": 0,
"Force All Bases To Spawn At Height Level (0 = Water)": -1,
"Foundations Immune To Damage When Forced Height Is Applied": false,
"Recalculate Spawn Position Before Paste": false,
"Teleport Entities Underworld Before Despawning": true
},
"Elevators": {
"UI Enabled": true,
"Anchor Min": "0.406 0.915",
"Anchor Max": "0.59 0.949",
"Panel Color": "#000000",
"Panel Alpha": 0,
"Required Access Level": 0,
"Required Access Level Grants Permanent Use": false,
"Required Keycard Skin ID": 2690554489,
"Requires Building Permission": false,
"Button Health": 1000,
"Elevator Health": 600
},
"Entities Not Allowed To Be Picked Up": [
"generator.small",
"generator.static",
"autoturret_deployed"
],
"Additional Bases For This Difficulty": {
"Easy_Heath-Side": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "2.0"
}
],
"Easy_Oxums": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "2.0"
}
],
"Easy_Side_Pirateship_v2": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "2.0"
}
],
"Easy-trapbase": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "2.0"
}
],
"Easy-Cozy": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "2.0"
}
],
"Easy-solohighpop": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "2.0"
}
],
"Easy-Hidden_Loot_2x1": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"2x2 Easy": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasySeabreeze": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasyRPHouse": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasyPearl": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasySloper": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasyThing": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasyMine": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasyOblong": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasyEachWayNudger": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasyPod": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"Easy3x3": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"EasyFarm Base": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "3.0"
}
],
"1x2x2tri Easy": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "1.5"
}
],
"SHOP HOUSE Easy": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "1.0"
}
],
"Solo quick Easy": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "1.0"
}
],
"trap house easy": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "1.0"
}
],
"Easy_starter": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "false"
},
{
"Option": "height",
"Value": "1.0"
}
]
},
"Paste Options": [
{
"Option": "stability",
"Value": "false"
},
{
"Option": "autoheight",
"Value": "true"
},
{
"Option": "height",
"Value": "2.0"
}
],
"Arena Walls": {
"Enabled": false,
"Extra Stacks": 1,
"Use Stone Walls": true,
"Use Iced Walls": false,
"Use Least Amount Of Walls": true,
"Use UFO Walls": false,
"Radius": 25
},
"NPC Levels": {
"Level 2 - Final Death": false
},
"NPCs": {
"Damage Multipliers": {
"Explosive Damage Multiplier": 1,
"Gun Damage Multiplier": 1,
"Melee Damage Multiplier": 1
},
"Spawn Inside Bases": {
"Spawn On Floors": true,
"Spawn On Beds": true,
"Spawn On Rugs": true,
"Spawn On Rugs With Skin Only": 1,
"Spawn Murderers Outside": false,
"Spawn Scientists Outside": false,
"Minimum Inside (-1 = ignore)": -1,
"Maximum Inside (-1 = ignore)": -1
},
"Murderer (Items)": {
"Helm": [
"metal.facemask"
],
"Torso": [
"metal.plate.torso"
],
"Pants": [
"pants"
],
"Gloves": [
"tactical.gloves"
],
"Boots": [
"boots.frog"
],
"Shirt": [
"tshirt"
],
"Kilts": [
"roadsign.kilt"
],
"Weapon": [
"machete"
]
},
"Scientist (Items)": {
"Helm": [],
"Torso": [
"hazmatsuit_scientist_peacekeeper"
],
"Pants": [],
"Gloves": [],
"Boots": [],
"Shirt": [],
"Kilts": [],
"Weapon": [
"rifle.ak"
]
},
"Murderer Kits": [
"murderer_kit_1",
"murderer_kit_2"
],
"Scientist Kits": [],
"Murderer Items Dropped On Death": [
{
"shortname": "ammo.pistol",
"name": null,
"amount": 30,
"skin": 0,
"amountMin": 1,
"probability": 1,
"stacksize": -1
}
],
"Scientist Items Dropped On Death": [
{
"shortname": "ammo.rifle",
"name": null,
"amount": 30,
"skin": 0,
"amountMin": 1,
"probability": 1,
"stacksize": -1
}
],
"Spawn Alternate Default Scientist Loot": {
"Prefab ID List": [],
"Enabled": false
},
"Random Names": [],
"Enabled": true,
"Amount That Can Throw Weapons": 2,
"Amount To Spawn": 1,
"Minimum Amount To Spawn": 3,
"Spawn Random Amount": false,
"Allow Npcs To Roofcamp": true,
"Allow Npcs To Counter Raid": true,
"Allow Npcs To Leave Dome When Attacking": true,
"Allow Npcs To Shoot Players Outside Of The Dome": true,
"Allow Npcs To Play Catch When Equipped With Explosives": false,
"Aggression Range": 70,
"Block Damage Outside To Npcs When Not Allowed To Leave Dome": true,
"Block Damage Outside Of The Dome To Npcs Inside": false,
"Despawn Inventory On Death": false,
"Health For Murderers (100 min, 5000 max)": 150,
"Health For Scientists (100 min, 5000 max)": 150,
"Player Traps And Turrets Ignore Npcs": false,
"Scientist Weapon Accuracy (0 - 100)": 50,
"Spawn Murderers And Scientists": true,
"Spawn Murderers": false,
"Spawn Scientists Only": true,
"Use Dangerous Treasures NPCs": false
},
"Rewards": {
"Custom Currency": {
"Enabled": false,
"Item Shortname": "scrap",
"Item Name": null,
"Amount": 0,
"Skin": 0
},
"Economics Money": 450,
"ServerRewards Points": 20,
"Do Not Reward Buyable Events": false
},
"Change Building Material Tier To": {
"Wooden": false,
"Stone": false,
"Metal": false,
"HQM": false
},
"Change Door Type To": {
"Wooden": false,
"Metal": false,
"HQM": false,
"Include Garage Doors": false
},
"Auto Turrets": {
"Aim Cone": 5,
"Minimum Damage Modifier": 1,
"Maximum Damage Modifier": 1,
"Start Health": 1000,
"Sight Range": 30,
"Double Sight Range When Shot": false,
"Set Hostile (False = Do Not Set Any Mode)": true,
"Requires Power Source": false,
"Remove Equipped Weapon": false,
"Random Weapons To Equip When Unequipped": [
"rifle.ak"
]
},
"Player Building Restrictions": {
"Wooden": false,
"Stone": false,
"Metal": false,
"HQM": false
},
"Water Settings": {
"Allow Bases To Float Above Water": false,
"Chance For Underwater Bases To Spawn (0-100) (BETA - WORK IN PROGRESS)": 0,
"Prevent Bases From Floating Above Water By Also Checking Surrounding Area": false,
"Maximum Water Depth Level Used For Float Above Water Option": 1
},
"Spawns Database": {
"Spawns Database File (Optional)": "none",
"Ignore Safe Checks": false,
"Ignore Safe Checks In X Radius Only": 0,
"Ignore Player Entities At Custom Spawn Locations": false,
"Kill Sleeping Bags": true
},
"Profile Enabled": true,
"Maximum Elevation Level": 5,
"Allow Players To Use MLRS": true,
"Add Code Lock To Unlocked Or KeyLocked Doors": true,
"Add Code Lock To Tool Cupboards": false,
"Add Code Lock To Boxes": false,
"Add Code Lock To Lockers": true,
"Close Open Doors With No Door Controller Installed": true,
"Allow Duplicate Items": false,
"Allow Players To Pickup Deployables": false,
"Allow Players To Deploy A Cupboard": true,
"Allow Players To Deploy Barricades": true,
"Allow PVP": true,
"Allow Friendly Fire (Teams)": true,
"Minimum Amount Of Items To Spawn (0 = Use Max Value)": 0,
"Amount Of Items To Spawn": 680,
"Flame Turret Health": 300,
"Block Plugins Which Prevent Item Durability Loss": false,
"Block Damage Outside Of The Dome To Players Inside": true,
"Block Damage Outside Of The Dome To Bases Inside": false,
"Block Damage Inside From Npcs To Players Outside": false,
"Building Blocks Are Immune To Damage": false,
"Building Blocks Are Immune To Damage (Twig Only)": false,
"Boxes Are Invulnerable": false,
"Spawn Silently (No Notifcation, No Dome, No Map Marker)": false,
"Divide Loot Into All Containers": true,
"Drop Tool Cupboard Loot After Raid Is Completed": false,
"Drop Container Loot X Seconds After It Is Looted": 0,
"Drop Container Loot Applies Only To Boxes And Cupboards": true,
"Create Dome Around Event Using Spheres (0 = disabled, recommended = 5)": 5,
"Enable CopyPaste Stability Option (USE AT YOUR OWN RISK - POTENTIAL SERVER CRASH)": false,
"Empty All Containers Before Spawning Loot": true,
"Eject Corpses From Enemy Raids (Advanced Users Only)": true,
"Eject Corpses From PVE Instantly (Advanced Users Only)": false,
"Eject Enemies From Purchased PVE Raids": true,
"Eject Enemies From Purchased PVP Raids": false,
"Eject Enemies From Locked PVE Raids": true,
"Eject Enemies From Locked PVP Raids": false,
"Explosion Damage Modifier (0-999)": 100,
"Force All Boxes To Have Same Skin": false,
"Ignore Containers That Spawn With Loot Already": false,
"Loot Amount Multiplier": 1,
"Maximum Respawn Npc X Seconds After Death": 0,
"Minimum Respawn Npc X Seconds After Death": 0,
"No Item Input For Boxes And TC": true,
"Penalize Players On Death In PVE (ZLevels)": true,
"Penalize Players On Death In PVP (ZLevels)": true,
"Require Cupboard Access To Loot": false,
"Require Cupboard Access To Place Ladders": false,
"Skip Treasure Loot And Use Loot In Base Only": false,
"Force Time In Dome To (requires raidablebases.time)": -1,
"Always Spawn Base Loot Table": false
}

heya! there are many reasons players will not get a reward but the main point is they MUST have actively participated in the raid by raiding, looting actual containers and not scavenging loot off the ground, or killing npcs. if they go AFK for too long they won't get squat =p

Hi :-)
Yes they have been, they are well established players in my server playing for over a year. It seems to happen only 1-2% of the time to be honest. I myself even had it happen to me last night for the first time.

without something to go off of there's not much i can do =/