@pookins I dont contact FacePunch, because their team support is even worse then Donald trump their speeches. ( no offense ofc ) Still waiting on 3 emails I had sent in the past depending on fixes and hack sites that are taken down. if I have a request from one of my partners and I see rust content there as well, I take actions.
What happened on my end was the user had a fully copied replica of my server. Meaning, if he goes admin abuse, my name gets dirty. I'm listed as a company, and you dont want to have that happen right? ^^
eventually, as I told before, I dont want to contact him for being a complete d*ckhead as he stole content and went identity fraud. i rather like to contact him with the question of why he did such a thing. Who knows someone else on that server went nuts with admin abuse and that the owner gets the spanking.
There is many reasons why it happened, and that's also why I dont pre-judge.