Rust server showing as offline on front page

Cant seem to get my rust server to show online.
Packages are getting delivered, but on the server list it shows my servers as offline.

My host said my rust server doesnt have a special Query port, that i should use the game port.
I also tried +1 to my game port, but can't seem to make it work.

Any tips?

The Query Port is the same as the Game Port.

In the Admin section of Ember go to servers and make sure these ports are the same 

it still shows offline on the home page of your website ?make sure you have the same token in your config file and on the website.
add me to Discord P4R4NORM4L#0001 it'll be better than on here 

lt070S1mQVwTjH4.png P4R4

it still shows offline on the home page of your website ?

Yes, it shows offline, but it will give packages on the server and ranks etc

m9dBStZozGGmwrs.png WebGhost

Yes, it shows offline, but it will give packages on the server and ranks etc

The integration plugin utilizes a different protocol. The server cards rely on the Source query protocol which works over UDP. A common issue with that is shared hosting providers blocking outbound UDP connections. Contacting your web host regarding that should help.
9JCyErhgqnTvZPf.jpg Mkekala
The integration plugin utilizes a different protocol. The server cards rely on the Source query protocol which works over UDP. A common issue with that is shared hosting providers blocking outbound UDP connections. Contacting your web host regarding that should help.

Thank you for the reply, it was indeed my host had the game ports blocked.
Once they corrected it the server lit up.

Thanks so much for such an excellent donation system

All of mine is enabled etc and its still not working.

zzx3uA1CfUkBrWG.jpg Mkekala
The integration plugin utilizes a different protocol. The server cards rely on the Source query protocol which works over UDP. A common issue with that is shared hosting providers blocking outbound UDP connections. Contacting your web host regarding that should help.