What if I want Chat Mods to be able to see the tickets?

Or, any different role other than just Admin.

Add permission to view channels in your category to the groups you want

Merged post

So there is a problem with the discord extension, you cannot directly assign a parent to a newly created channel. You'd have to modify the channel after being created, this maneuver de-sync the channel's permissions and doesn't inherit from the category (his parent).

Until the discord extension gets updated I've added AllowedRoles to the config file in 0.1.6

Awesome thank you, the edit is exactly what I was looking for :)