after latest update one of my players complained that he only had 1 row and everything he put in it would just vanish.
i checked the perms and the group he is in should have all rows.
i myself have all rows and no problems.

Any suggestions?

Since today's game update, this is expected to happen if the user already had a container opened and then pressed the GUI button or key bind to open the backpack. User should be able to resolve by closing and reopening.

WhiteThunder

Since today's game update, this is expected to happen if the user already had a container opened and then pressed the GUI button or key bind to open the backpack. User should be able to resolve by closing and reopening.

the user have tried that, he also relogged and its still like that

The issue seems to be client side. The player is able to add items to the container but can't view them due to client rendering of the loot panel, so not sure what we can do to fix.

Have you tried viewing the player's backpack to see if you can reproduce?

i have used inventory viewer and can see his backpack only shows 1 row, and when i put something in it the items were gone when i looked again

I'm not familiar with Inventory Viewer having a Backpack option. To rule out any possible issues with external plugins, please verify using the feature built into Backpacks, /viewbackpack <user>.

If you can reproduce, that indicates there could be a server side issue which we may be able to fix in the plugin. Can you look at the player's data file for their backpack, to see if/when those items are written to the file and removed from the file? When the file saves will depend on your config option for saving btw.

Will do that.

WipeDataClearner was updates lately so it would "delete" data files for Backpacks.
it doesnt actually delete the file it just epmty whatever is in the file. Could this have an impact somehow?

No, clearing the backpack contents should be fine. Works the same as the built in backpack wipe feature.

When i use the /viewbackpack command i still see 1 row

WhiteThunder

No, clearing the backpack contents should be fine. Works the same as the built in backpack wipe feature.

i think this might have been the issue though.
i deleted all the cleared files that only had "[]" in them and now the backpacks are back to normal again.

Ok I will try to reproduce with that. Can you confirm the exact contents? Just "[]", nothing else in the entire file? If so, that's not correct at all, should be "{}" to work correctly.

not sure if it was "[]" or "{}"

but that was the only thing in all the data files.

Come to think of it, if the "OwnerID" field is missing, that might break the plugin so that makes sense. Did you see any errors in the logs?

can't find anything in the logs about it no

Rust Console 4.0
> global.god false
global.god: "False"
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Got Respawn Information
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Got Respawn Information
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Got Respawn Information
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Got Respawn Information
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab
Couldn't find prefab "assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.prefab"
Missing Loot Panel: assets/bundled/prefabs/ui/lootpanels/lootpanel.genericlarge.pre

im getting this?